Womack Army Medical Center
Home
AKO
ARMY MEDICINE A-Z
ARMY.MIL
Links
FAQ
Site Map
WAMC Troop Command
Skip navigation links
ASAP
Bariatric Surgery Clinic
Breast Health Clinic
Breastfeeding Consultation
Childbirth Education
Department of Brain Injury Medicine
Department of Behavioral Health
Department of Medicine
Department of Ministry
Department of Optometry
Department of Pediatrics
Department of Surgery
Deployment Health
Directorate of Business Operations (DBO)
EFMP
Emergency Medicine
Fisher House
Maternal Child Health
Medical Management
Nursing Research
Nutrition Care Division
Obstetrics/Gynecology (OB/GYN)
Occupational Therapy Services
Pathology
Pharmacy
Pharmacy Locations/Hours
Pharmacy Refills
Controlled Substance Prescription Policy
Pharmacy ID Card Policy
Medication and Sharps Disposal
Formulary
Drug Information
Pharmacy After Hours Off-Post Prescription Services
Tricare Pharmacy Benefits
Pre-Admissions Unit
Preventive Medicine
Radiology
WAMC Sports
Women's Fitness

 

Pharmacy Refills

To use the automated telephone refill system, dial 910-907-7676 or 1-888-316-8639 and follow the menu prompts.

To use the internet refill system, click here and follow the menu prompts.

Routine refills are processed by phone or internet only.  You may call the automated telephone refill system or use the Internet refill system to refill your prescriptions 24 hours a day, seven days a week.  Please be sure to have the last four of the sponsor’s social security number and prescription number on hand when using either of the refill systems. 

Ordering Your Refills Via The Telephone

Call the telephone refill system at 1-888-316-8639 or (910) 907-7676.

Step 1 - Select the site where you want to pick-up your prescriptions.

  • Press 1 for the Refill Distribution Center
  • Press 3 for Robinson Health Clinic Pharmacy
  • Press 5 for Clark Health Clinic Pharmacy
  • Press 6 for Joel Health Clinic Pharmacy
  • Press 7 for Troop and Family Medical Center Pharmacy
  • Press 8 for Hope Mills Medical Home (for enrolled patients ONLY)
  • Press 9 for Fayetteville Medical Home (for enrolled patients ONLY)

Step 2 - Press 1 for a refill
Step 3 - Enter the last four digits of your sponsor's social security number followed by the pound (#) key
Step 4 - Enter the numeric portion (only) of your presecription number (found in the upper left-hand corner on the prescription label) followed by the pound (#) key
Step 5 - Listen to the message verifying when you prescription will be ready. If you do not hear this portion of the recording, your attempt to refill your prescription by phone was not successful and you will need to start at Step 1 again.
Step 6 - Visit the pharmacy you selected during normal duty hours with the ID card of the patient to pick up your prescription(s).


Ordering Your Refills Via The Internet

 Refills can be requested from the WAMC internet home page at the following address: 

 www.wamc.amedd.army.mil

   On the right side of the WAMC home page, select "Online refill"
Step 1 - Select the prescription option 'refill prescription;'
Step 2 - Please enter the last four digits of your sponsor's social security number
Step 3 - Enter only the numeric portion of your prescription number (found in the upper left-hand corner on the prescription label);
Step 4 - Select a refill prescription pick-up location
Step 5 - Submit your request!

Prescription label example