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Neonatal Intensive Care Unit (NICU)
Neonatal Intensive Care Unit (NICU)

Mission

To provide quality healthcare & support the family unit. Dual mission: provide care to premature babies and seriously ill newborns. Support labor and delivery with all cesarean deliveries.

Congratulations on the birth of your baby and welcome to the Neonatal Intensive Care Unit (NICU).
 
Having an infant admitted to the NICU is normally not an expected outcome to a pregnancy and we recognize how stressful and overwhelming this experience can be.

The NICU staff is committed to provide a serene environment to promote healing and bonding.  We strive to help you understand what is happening with your infant. We will assist you and your family in gaining the confidence needed to be able to care for your infant in the hospital and at home. During your baby’s stay in the NICU, a group of specially trained staff will provide quality care to your baby. The staff includes:
  • Neonatologist – doctor specializing in the care of newborn infants, especially those that are ill or premature.
  • Neonatal nurse practitioner (NNP) – advanced practice nurses that care for sick and premature newborns. 
  • Nurse 
  • Respiratory therapist – specialized healthcare practitioner who focuses on the respiratory system. 
  • Nutritionist/feeding specialist 
  • Physical and Occupational Therapist 
  • Chaplain
We encourage you to talk to providers, ask questions, and visit as often as possible. It is important to note that hospital Chaplains frequently make rounds in the NICU and they are available to meet your needs as well.
We look forward to helping you on your parenting journey!     
Communication in the NICU
Understanding the care your infant receives in the NICU is vitally important to reducing stress during the hospitalization.  Neonatologists and NNPs are available to answer questions any time day or night.
You may call the NICU by telephone at any time to obtain information about your infant. It is the hope of the NICU staff that you feel comfortable in asking questions or conveying any concerns you may have.
Please remember that we can only give information about an infant’s condition to the parents. Please respect the confidentiality of others in the NICU and refrain from asking questions about or photographing others. The staff can only answer questions about patients who are currently admitted to the NICU, once you have been discharged please refer to the advice nurse assigned to your clinic for questions or concerns.
NICU Guidelines 
  • Please limit cell phone use to take pictures only. You may take pictures with your cell phone, but only at your baby’s bedside. There is no talking or texting allowed in the NICU. 
  • Everyone entering the NICU must wash their hands thoroughly prior to entry in the unit.  See posted guidelines on proper hand-washing technique. 
  • Newly admitted NICU patients frequently are very ill and do not tolerated loud noises or stimulation. We ask that you respect our little ones and refrain from loud noises or stimulation such as flash photography. 
  • For the safety of our fragile patients, anyone holding your baby must be sitting in a rocking chair. 
  • For the privacy of everyone, please do not view or visit the surrounding bedside areas of other patients and/or their families. 
  • No food or drinks in the NICU. Only breastfeeding moms are permitted to have one clear covered drink.

Visitation

Upon delivery, every baby is assigned an identification band with two corresponding numbered bands. One of these bands will go to the mother and the other will go to a designated support person. Any banded person is encouraged to spend time the new baby in the NICU. We ask that you please follow these guidelines when visiting: 
  • Visiting hours are unrestricted. Please wear your baby bracelet at all times. These baby bracelets are non-transferable. 
  • Non-banded family members/friends must be accompanied by a parent or banded person. 
  • There are only two people allowed at the bedside at a time, one of which needs to be a parent or banded person. 
  • All visitors must be at least 18 years of age with the exception of siblings. 
  • Siblings under the age of 18 must complete a screening questionnaire prior to entering the NICU. This is done to ensure all visitors are healthy during visitation. This questionnaire must be completed prior to each visit. 
 
 

Telephone
Contact Information
Phone: 910-907-7626
Hours: Open 7 Days/Week, 24 Hours
Location: Bldg 4-2817
3rd Floor
Reilly Road Entrance
Fort Bragg, NC 28310